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Privacy Policy for Almstead Tree, Shrub & Lawn Care

Last Updated: 10/13/2025

 

1. Introduction

Almstead Tree, Shrub & Lawn Care (“Almstead,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (almstead.com) or interact with our services, including communications via SMS, email, and other messaging channels.

 

2. Information We Collect

We collect various types of information from you, including:

a) Personal Information (Voluntarily Provided)

Name

Email address

Phone number/mobile number

Address / ZIP code

Any message or notes you leave in contact or inspection forms

Property details, concerns, or service preferences

 

b) Usage / Technical Information (Automatically Collected)

Internet Protocol (IP) address

Browser type and version

Device type and operating system

Pages visited, time stamps, referring/exit URLs

Cookies, tracking technologies, web beacons, analytics data

 

3. How We Use Your Information

We use your information for purposes including (but not limited to):

• To schedule and deliver our services (inspections, tree care, maintenance)
• To communicate with you about your service, send reminders, confirmations, or reschedule notices
• To send marketing communications or promotional offers (provided you opt in)
• To improve our website, marketing, and customer experience
• To analyze performance and attribution of campaigns (web, ads, SMS)
• To comply with legal obligations, resolve disputes, enforce our agreements

 

4. SMS / Mobile Messaging Practices & Compliance

Because we send SMS messages (text alerts, service notifications, promotional campaigns), we want to plainly disclose:

Opt-In Consent: We only send messages to phone numbers that users explicitly provide and consent to receive messages (e.g. via website forms or opt-in keywords).

• Privacy Guarantee: We will not share your mobile number with third parties or affiliates for marketing purposes without your clear consent.
• Message Timing & Frequency: Messages may be one-time or recurring (e.g. service reminders). Frequency will be reasonable and disclosed in sample messages.
• Opt-Out: You can opt out at any time by replying with a keyword (e.g. “STOP”, “UNSUBSCRIBE”, etc.). After doing so, you will no longer receive messages.
• Help/Support: If you need help or have questions about messaging, you can reply with “HELP” or contact us at [support email / phone].
• Data Retention: We retain your mobile number only as long as necessary for communications or legal compliance.

 

5. Disclosure of Information

We may share your information in limited situations:

• With service providers and contractors who help us operate the website, conduct marketing, or deliver services
• With legal and regulatory authorities if required by law or to protect legal rights
• In case of merger, acquisition, or sale of company assets (with notice)
• With your consent
• We will not sell or trade your personal information (including mobile numbers) to third-party marketers without your express permission.

 

6. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Track website usage and performance
• Remember your preferences
• Provide targeted advertising and analytics
• Monitor and prevent fraud
• You can manage cookie preferences via your browser settings. Disabling certain cookies may affect the functionality of the website.

 

7. Security & Data Protection

We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no Internet transmission is completely secure — we cannot guarantee absolute security.

 

8. Your Rights & Choices

Depending on your jurisdiction, you may have rights such as:

• Accessing, correcting, or deleting your personal information
• Withdrawing consent to messaging or communications
• Requesting we stop using your data for certain purposes
• Opting out of marketing communications

To make a request, contact us via the information below. We may require verification of your identity before fulfilling certain requests.

 

9. Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to remove it.

 

10. Changes to This Policy

We may update this Privacy Policy periodically. When changes occur, we will post the updated version at this page with the “Last Updated” date. Your continued use of our website or services after changes implies acceptance of those changes.

 

11. Contact Us

If you have questions, complaints, or requests related to this Privacy Policy or your personal data, contact:

Almstead Tree, Shrub & Lawn Care

Address: 58 Beechwood Avenue, New Rochelle, NY 10801

Email: [email protected]

Phone: 914-279-8443

 

Lower Westchester  914-576-0193       I       Upper Westchester  914-741-1510       I       Fairfield County, CT  203-348-4111       I       Bergen & Passaic County, NJ  973-636-6711